Challenges of E-Learning Faced By ESL Learners during the Covid-19 Pandemic: A Case Study

Document Type : Original Article


English Department, Faculty of Education ABS, Hajjah University, Yemen


The COVID-19 pandemic has changed the way of life, learning, and work. It shook the entire world and caused the largest disruption to all levels of education in history. As the world went into lockdowns, to reduce the proliferation of the pandemic, people worldwide were confined to their homes; virtual and digital platforms for learning and teaching remained the cornerstone of continuing education. Despite the rapid development of learning technologies, ESL students still face many challenges in learning a language while shifting to e-learning during the COVID-19 pandemic. Therefore, the current study aimed to investigate the challenges faced by the ESL students of the Department of English, Aligarh Muslim University (AMU), India. The study followed a qualitative method, where a questionnaire was designed via Google Forms. According to the study’s findings, students were dissatisfied with e-learning because they faced numerous challenges such as technological accessibility, social interaction, e-assessment, and academic performance.


Main Subjects

Article Title [Persian]

چالش‌های یادگیری مجازی در خلال همه‌گیری کووید-19: مطالعه موردی

Abstract [Persian]

همه گیری کووید-19 شیوه زندگی، یادگیری و کار را تغییر داده است. کل جهان را تکان داد و بزرگترین اختلال را در تمام سطوح آموزشی در تاریخ ایجاد کرد. از آنجایی که جهان وارد قرنطینه شد، برای کاهش گسترش همه‌گیری، مردم در سراسر جهان در خانه‌های خود محبوس شدند. بسترهای مجازی و دیجیتالی برای یادگیری و آموزش سنگ بنای آموزش مداوم باقی ماندند. علیرغم توسعه سریع فناوری‌های یادگیری، دانش‌آموزان ESL همچنان با چالش‌های زیادی در یادگیری زبان مواجه هستند و در طول همه‌گیری COVID-19 به آموزش الکترونیکی روی می‌آورند. بنابراین، مطالعه حاضر با هدف بررسی چالش‌های پیش روی دانشجویان ESL گروه زبان انگلیسی، دانشگاه مسلمانان Aligarh (AMU)، هند انجام شد. این مطالعه از یک روش کیفی پیروی کرد که در آن پرسشنامه از طریق Google Forms طراحی شد. بر اساس یافته‌های این مطالعه، دانش‌آموزان از یادگیری الکترونیکی ناراضی بودند، زیرا با چالش‌های متعددی مانند دسترسی فناوری، تعامل اجتماعی، ارزیابی الکترونیکی و عملکرد تحصیلی مواجه بودند.

Keywords [Persian]

  • همه گیری
  • چالش های یادگیری مجازی
  • زبان آموزان
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Volume 3, Issue 1 - Serial Number 1
ISBN 9783899664812
January 2023
Pages 41-58
  • Receive Date: 01 October 2022
  • Revise Date: 20 November 2022
  • Accept Date: 24 December 2022
  • First Publish Date: 01 January 2023